Recently we have been quite a few users of our competitors rotary unions contacting us..….
In general, we’ve found that there are two reasons they contact us:
First, once the users have decided on the parts (or replacement joint) that is required, the delivery from the supplier takes many weeks (or in a few cases, months!) Obviously, this is unsatisfactory if you have a joint that is failing or already has failed.
Second, when they wanted to refurbish a joint, they needed to buy the “spare parts kit”. In many cases, that kit included things such as rotors, which would normally only need replacing every 2, 3 or 4 refurbishments. They were building up a stock of parts that will never be used….
As you know (fortunately!), Christian Maier GmbH isn’t like that!
Virtually all Christian Maier’s parts (and a great proportion of their complete joints) are available ex stock, either in Melbourne or in Germany. Even if the parts need to be delivered from Germany, in most cases you receive them inside 2 weeks.
And now, in response to requests from our customers, Novasys has set up a new facility where we can carry out the refurbishment or repair of rotary joints!
If you would like more details about this new service that Novasys can provide to you, please contact us.